In a day of vast email communications with customers on orders, credit and deliveries, the importance of regular phone and site visits to your customer base is key to expanding the relationship. Supplementing computer contact with on- site visits creates a customer perception of your effort in taking the time for the visit. They are […]
Communication between an Engineer to the Customer Service person can influence the order ‘win’ or a chance for repeat business. While emails are one forum for communication between a technical team member and the Customer Service person responsible for the communication to the customer, a possibility exists that may confuse the conveyance of precision with […]
Omni Components Corp has received current ISO 9001:2008 and ISO 13485:2003 from the National Quality Assurance, U.S.A.
As the Scout motto is ‘be prepared’ which implies a state of readiness, the same is one key Omni Components Corp practices with regard to the relationship of employee development, satisfaction and ultimately higher production. In leveraging the talents and skills of employees in cross training, Omni is able to make sure productivity is maximized […]
As organizations continue to strive for more ways to stay competitive, one of the simplest means is through Employee empowerment as they perform their daily responsibilities. At Omni Components, each employee has the empowerment to question and even stop an order from leaving the facility. The ramifications of not having such empowerment can affect current […]
TQM or Total Quality Management while not new is another way of how customers may select the vendor of choice to perform the mission at hand. TQM in sum, defines the organization and its attitude toward accomplishing the customers goal. . How the culture defines quality in all organization processes, done right the first time […]
Omni has collected over 1000 pounds of food for the Food Bank! It is a continued effort by Omni Components to be actively involved with the community. There will be many people that will have a merrier Christmas.
The Expo was a success for Omni as it allowed Omni to share our competencies with key decision makers, Engineers, owners and executives. It was an event of Listening as a priority to understand the various challenges and requirements. Key concepts revealed at the heart of Omni’s continued success included Quality and Delivery. As the […]
The manufacturing world can be a place that lacks many basic forms of communication. Shops all across America struggle with compartmentalized mentalities. Operators and floor managers don’t have an accurate understanding of the perspective of the staff in the office, and the office staff can easily lose sight of their role in facilitating the manufacturing […]
Omni celebrated another successful year with employees at the annual BBQ held on August 6th. The BBQ was held as thank you to Omni employees on their dedication and loyalty to the Omni Components Corporation. The BBQ included a live DJ, a corn hole tournament, and great food. Omni looks forward to another successful year and many […]