Setting up personal time-relationship building.
In a day of vast email communications with customers on orders, credit and deliveries, the importance of regular phone and site visits to your customer base is key to expanding the relationship. Supplementing computer contact with on- site visits creates a customer perception of your effort in taking the time for the visit. They are more likely then to initiate future contact with you to resolve an issue before it becomes significant or worse yet, moving onto another supplier.
Omni builds Relationships through all forms of communications-computer and on site contact.